July 13, 2021

Telehealth use drops for 3rd straight month as patients return to in-person appointments

Americans are slowly returning to medical facilities to receive care and are using fewer telehealth services after last year's pandemic high, according to new data.

Telehealth utilization fell nationally for the third straight month, according to FAIR Health's Monthly Telehealth Regional Tracker.

Telehealth claim lines dropped 12.5% nationally as a percentage of medical claim lines, decreasing from 5.6% of claim lines in March 2021 to 4.9% in April, the data shows. Read more.